Contact Us

Hours

Mon – Fri
8:00 am — 6:00 pm

Sat
9:00 am — 3:00 pm

Sun
Closed

Contact

Email
[email protected]

Phone
312.918.0307

Let’s Connect

Frequently Asked Questions

Have questions? We have answers.

What qualifications do I need to enroll in the Medical Assistant or Phlebotomy programs?

To enroll in the Medical Assistant or Phlebotomy programs, you need to have a high school diploma or GED. No prior healthcare experience is necessary, as we provide comprehensive, hands-on training to prepare you for the workforce.

How do I pay for my courses?

You can pay for your courses securely through PayPal, Zelle, or cash. We are also excited to announce that Klarna and Affirm will be available soon as additional payment options, allowing for flexible payment plans.

Do you offer job placement assistance after completing the program?

While we do not offer direct job placement, we provide career guidance, resume support, and networking opportunities with healthcare employers. Our certifications are highly respected in the industry, giving you the qualifications needed to pursue a rewarding career.

How long does the courses take to complete?

Medical Assistant Program: 6 months (full-time).

Phlebotomy Certification: 7 weeks (full-time) or 16 weeks (part-time).

CPR, BLS, & HeartSaver First Aid Courses: 2.5-4.5 hrs, depending on the course and certification level.

BLS & HeartSaver Instructor Courses: 2-5 days.

What happens if I need to cancel or reschedule a class?

If you need to cancel or reschedule a class, please contact us at least 48 hours in advance. Refunds for CPR, BLS, or HeartSaver courses are only available if Chicago Healthcare Institute cancels the class. For other programs, we adhere to our refund policy, which is in compliance with IBHE regulations.

Can I take multiple courses at once?

Yes! You can enroll in multiple courses at the same time, provided the schedules don’t conflict. However, we recommend you discuss your course load with our team to ensure you can manage the training and maximize your success.